Terms of service.

Last Updated: October, 2025

Welcome to Virtual Injury Care (“we,” “us,” “our”). These Terms and Conditions govern your use of our website located at www.virtualinjurycare.co (the “Site”) and our telehealth services. By accessing or using our Site and services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Services Offered
We provide telehealth initial consultations for individuals who have suffered injuries from auto accidents, work accidents, or personal injury claims. Our services are designed to evaluate your condition and guide you on potential treatment options.

2. Eligibility
You must be at least 18 years old to use our services. By using our Site and services, you represent and warrant that you meet this age requirement.

3. Medical Disclaimer
While we provide medical recommendations and can order treatments based on the evaluations conducted during telehealth consultations, the information provided through our Site and during consultations is intended to assist in your care. It does not replace professional medical advice, diagnosis, or treatment from your primary care physician or other healthcare providers. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

4. Telehealth Consultations
- Appointments: Consultations can be scheduled by calling our scheduling department. You agree to provide accurate information during the scheduling process.
- Technology Requirements: You are responsible for ensuring that you have the necessary technology, including a stable internet connection and a compatible device, to participate in telehealth consultations.
- Limitations of Telehealth: While telehealth can be convenient, it may not be suitable for all medical conditions. We reserve the right to determine if in-person treatment is necessary.

5. Patient Privacy and Confidentiality
Your privacy is important to us. We comply with HIPAA regulations and maintain the confidentiality of your medical information. For more details, please review our Privacy Policy.

6. Intellectual Property
All content on our Site, including text, graphics, logos, and images, is the property of Virtual Injury Care or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability
To the fullest extent permitted by law, Virtual Injury Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Site or services. Our total liability for any claims arising under these Terms shall not exceed the amount paid by you for the services provided.

8. Indemnification
You agree to indemnify, defend, and hold harmless Virtual Injury Care, our officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses, including reasonable attorneys’ fees, arising from your use of our Site or services, or any violation of these Terms.

9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Illinois without regard to its conflict of law principles.
10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of the Site and services after changes are made constitutes your acceptance of the new Terms.

11. Contact Us
If you have any questions about these Terms, please contact us at:

Virtual Injury Care
566 W Adams st ste 205, Chicago IL 60661
773-572-1843
admin@virtualinjurycare.co